Samui Design & Management: Professional Graphic & New Media Designers
Project Management - Help and Support
SamuiXpress website: Help section including 'How To', 'FAQ' and submit your question to the Support team
FLOODsite website: Project team area accessible by username and password to registered partners only
British Hydrological Society website: Updating content on the News page using an easy to use web form and formatting tools
Providing useful information online, such as an online help and support section or FAQ files can increase regular traffic to your website by bringing web users back to your website on a regular basis.
The Help and Support Tool is fully customisable and typically includes:
- A fully searchable knowledgebase of articles or case studies helping users solve common problems
- A fully searchable list of answers to Frequently Asked Questions
- A fully searchable list of tutorials helping people use your products or services
- A secured area allowing you to easily add, update or delete articles/ FAQs/tutorials in the help and support section at anytime without the need for additional help or the requirement to be able to program
- The possibility of personalising and/or restricting user access to the help and support section